VoIP Features Enhance Customer Experience
There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel […]
There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel […]
As our world becomes increasingly digitized, businesses are finding themselves at a greater risk of cyberattacks. One way companies can protect their data is by encrypting it. Encryption transforms readable […]
A cyber-security threat actor known as SocGholish has compromised a JavaScript code used by an unnamed media content provider. The malware is being used to spread the FakeUpdates malware to […]
According to Microsoft's latest announcement, businesses should assess security measures to defend against evolving cyber-security threats. Microsoft released its Digital Defense Report (MDDR) for 2022. Microsoft released alarming statistics about […]
While holding its Zoomtopia event on November 8, 2022, the video conferencing giant announced the release of two brand-new productivity tools for Zoom users. In addition to the communication and […]
Virtual private networks (VPNs) are used to give users remote access to resources on corporate networks. However, several factors have revealed incompatibilities between VPNs and Zero-Trust security systems. Businesses are […]
It's no secret that cyber attacks are on the rise, and that no company is immune to them. Dropbox, a cloud storage company, was the lastest victim when their GitHub […]
Recently, Verizon experienced a minor but significant data breach. Between October 6, 2022, and October 10, 2022, an unknown malicious actor gained access to Verizon's prepaid wireless accounts, compromising approximately […]
In recent years, the use of advanced technology in the office has increased in popularity among businesses to improve their efficiency, productivity, and effectiveness. Whether running a small or large […]
There is no doubt that Zoom has become very popular in the business and academic sectors, as it is widely used for video conferencing and voice-over IP (VoIP). Zoom issued […]
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